General terms and conditions of sale
These general terms and conditions of sale apply to all sales concluded on the website https://www.alphadmsg.com subject to the special conditions indicated in the presentation of the products.
ARTICLE 1: Mandatory mentions
The website https://www.alphadmsg.com is a service of:
6 rue Boucher de Perthes
+33 6 86 67 48 40
ARTICLE 2: Essential characteristics of products and services sold
The website https://www.alphadmsg.com gives access for limited periods of time to training in the form of serious games by subscription.
The customer declares to have read and accepted the General conditions of sale prior to the placing of his order. The validation of your order is therefore valid for acceptance of the general terms and conditions of sale.
ARTICLE 3: Price
The prices of our products are indicated in euros all taxes included (TTC).
In case of order delivered in a country other than metropolitan France, the customer is the importer of the products he buys. For all products shipped outside of the overseas communities or the European Union, the invoice is based on the duty-free price. The customer is solely responsible for the declarations and payments of any customs duty or other tax that may be payable in his country.
ARTICLE 4: Period of availability of products
The available products appear on our website with the words “available”. In order to best meet the expectations of our customers, the availability of our products is regularly updated on our website.
If you have ordered a product that is unavailable after your order is validated, you will be notified immediately. We will proceed to cancel your purchase. If the amount had already been debited, you will be refunded immediately.
ARTICLE 5: Ordering
You can order our products directly on our website. To place an order on our site, choose your item and then:
check the “payment” box to honor your on-line order,
Choose your method of payment and check the box “acceptance of the GTC”,
validate your payment.
You will receive an email confirming your order on the email address you indicated when you created your customer account.
Check the details and the total amount of your order. Pre-correct any errors before acceptance.
The subscription will only be activated for the full payment of your order.
ARTICLE 6: Access to subscriptions
The subscription is accessible directly on the site.
ARTICLE 7: Terms of payment
Payments are managed by PayPal.
We accept payments by credit card/Visa/Master Card/Eurocard. When you pay on-line, enter your credit card number, expiration date, and the 3 digits on the back of it. On-line payment is secure.
ARTICLE 8: Consumer claims
Any claim by the consumer is to be addressed electronically to:
ARTICLE 9: Intellectual property
All the texts of our serious games are exclusively reserved for us. Under intellectual property and copyright, any use is prohibited except for private use.
The images and illustrations used on our entire site are exclusively reserved to us (intellectual property and copyright, all use is prohibited except for private use) or are the subject of a CC0 license.
Without prior authorization, any reproduction of our site, whether partial or total, is strictly forbidden.
ARTICLE 10: Liability
In accordance with article 1147 of the Civil code, we commit our contractual liability as of right to you in the event of breach or improper execution of the contract concluded.
However, our contractual liability may not be incurred in the situations mentioned below:
cases of major force;
Foreign fact that cannot be attributed to us.
The photographs/illustrations/images of our site have no contractual value. They cannot therefore commit our responsibility.
ARTICLE 11: Personal data
Certain information relating to the customer will be forwarded to the seller (i.e. the name, surname, address, postal code and telephone number) in order to allow the processing and delivery of the ordered products.
The commercial offers of the site will be sent to the customer by email if no objection has been issued. The customer may at any time oppose without charge to the commercial offers:
a contact form,
by email at [email protected].
The site provides the customer with a collection and processing of personal information in the respect of privacy in accordance with law n ° 78-17 of January 6, 1978 relating to computers, files and freedoms. The site is declared to the CNIL.
Pursuant to articles 39 and 40 of the law dated January 6, 1978, the customer has a right of access, rectification, deletion and opposition of his personal data. The customer exercises this right via:
a contact form,
by email at [email protected].
ARTICLE 12: Competent jurisdiction and applicable law
In the event of a dispute between the consumer customer and our company, the applicable law is French law.
The French courts have sole jurisdiction to decide the dispute.